Kristi Ludlow Creative/Columbus, OH
Freelance Marketing and Communications; Sept. 2020 – Present
Provide a variety of services for clients. Recent work includes:
Immigration Law Firm
- Launched a new marketing department for a fast-growing law firm. Implemented processing, budgeting, branding, communication programs and quarterly plans
- Influenced month-over-month record-breaking sales with increased call volume and lead generation from traditional and digital marketing efforts including social, email, SMS, website, SEO, surveys and radio
- Led a bi-lingual social media team on creative, customer care, ad deployment and A/B testing. In a six-month period, platforms doubled impressions to 1.5 million per month while post clicks and audiences rose by forty percent.
- Analyzed marketing performance for conversions, KPIs, trends and demographic research
Art Gallery
- Consulted on social media and marketing strategies for a local art and craft brand
- Produced videos featuring rotating artists at the gallery. Photographed and staged art pieces for social media and website use
Photography
- Professional headshots, lifestyle shoots and special projects.
City of Westerville/Westerville, OH
Promotions Coordinator; June 2014 – Sept. 2020
- Served in a strategic public relations role focused on marketing for the parks and recreation department while acting as the city’s social media/video production manager
- Transformed the city’s digital library. Produced videos and shot photos internally; and headed the creative process when partnering with contractors on larger projects. Seven videos had more than 50,000 unique views, the most garnering over 115,000 plays
- Directed “Focus Westerville”, a 30-minute public access program, before expanding the show into a 24/7 live streaming and VOD platform, www.westerville.org/tv
- Oversaw Westerville’s social media presence, branding and creative content across 12 accounts among Instagram, Nextdoor, Linkedin, Twitter and Facebook
- Tracked and interpreted social analytics and crafted listening queries for key audiences and campaigns, which translated into meaningful reporting and digital strategies
- Led the design project to build a new Parks and Recreation website, streamlining 300 webpages to less than 50, resulting in increased traffic and easier user navigation
- Supported the development of in-house and local publications, including the bi-monthly Westerville Community Recreation Guide with stories, imagery and copy editing
- Wrote, executed and measured marketing plans for the parks and recreation department including pass sales, special events and programs
Earth Fare, the healthy supermarket/Athens, GA & Columbus, OH
Community Relations Manager; Oct. 2012 – June 2014
- Grew Earth Fare’s reach by organizing and attending at least 12 community or education engagements each month, exceeding email collection and coupon redemption goals
- Negotiated key sponsorships and planned large events, raising customer counts and sales. Built partnerships with non-profits, businesses and area leaders to drive brand awareness
- Managed and promoted marketing initiatives, donations and outreach programs while ensuring ROI
- Strengthened the store’s social media platforms through innovative posts and contests
WRDW-TV, News 12/Augusta, GA
Multimedia Journalist; June 2011 – Dec. 2011
- Enterprised and reported exclusive stories for TV and online at Augusta’s top station
- Covered breaking news from a scene through social media and live shot
WOUB-TV and Radio, WOUB.org /Athens, OH
News Reporter and Anchor; Sept. 2007 – June 2011
- Anchored “Newswatch,” a nightly live television news program
- Field reporter and editor for content tailored to TV, radio and web
Education
- Ohio University 2007 – 2011
- BSJ E.W. Scripps School of Journalism
- Broadcast News/PR Major; Spanish Minor
Awards
- OPRA Marketing Innovation; “A City Within A Park” Blog
- Ohio AP “Best Breaking News” Tornado Coverage
Professional Development
- PRSA, Public Relations Society of America
- Together Digital
- Westerville Board of Zoning Appeals
Skills
- Adobe Creative Suite
Photoshop, Indesign, Premiere Pro, Illustrator - Social Media Tools
Sprout Social, Hootsuite, Facebook Ads Manager - Website Design/CMS
WordPress, Granicus - Email, SMS, Survey Software
Constant Contact, Survey Sparrow, Sales Message - Google Business/Analytics
- AP Style Writing/Editing